05 / Integrations

100+ apps. Live on the call.

The agent looks up a ledger, files a ticket, and sends a WhatsApp without dropping the conversation. Salesforce, HubSpot, Slack, and 100+ more — used while they are still on the line.

A tool that runs after hangup is a report. A tool that runs mid-call is the agent. Kupe calls the apps your team already pays for — CRM, tickets, payments, chat — while the customer is still talking. Your own webhooks when the catalog is not enough.

Mid-call

Used while they are still talking.

Lookups, tickets, and payments happen on the open line. Presence keeps the caller on the line while the tool returns. After hangup is a summarizer. That is not this product.

01 / Wire the tools you already pay for

Wire the tools you already pay for

Salesforce, HubSpot, Zendesk, Slack, Stripe, Shopify — plus your own webhooks when you need a ledger the catalog does not know.

02 / The caller never waits on a spinner

The caller never waits on a spinner

The agent stays on the line — a breath, a hold, a hmm — while Salesforce answers. Then it speaks the outstanding. Then it stops.

03 / Same tools from the hub or the SDK

Same tools from the hub or the SDK

Configure in the hub, or attach tools when you create a realtime session. The path does not fork.

The catalog

The stack it can reach while they talk.

WhatsApp for the receipt. Slack for the night-shift ping. HubSpot for the lead. Stripe for the debit. These are verbs the agent runs without dropping the call.

01 / CRM and tickets

CRM and tickets

Salesforce, HubSpot, Zendesk, Freshdesk. The row is the customer. The agent should not ask for it twice.

02 / Chat and receipts

Chat and receipts

WhatsApp, Slack, Teams. Confirmations land where the team and the customer already look.

03 / Payments and the rest

Payments and the rest

Stripe, Shopify, and 100+ more. If your stack is missing, a webhook is a first-class tool — not a side quest.

Every mark is a tool the agent can fire mid-sentence.

A Salesforce row, a Stripe debit, a WhatsApp receipt — while they are still on the line. If the catalog is short, a webhook is a first-class tool.

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